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Utah Valley Photo & Video Real Estate Photography Services - Terms and Conditions
1. Services Agreement:By engaging with Utah Valley Photo & Video, clients agree to the terms outlined herein for the provision of real estate photography services. These terms constitute a binding agreement between the client and Utah Valley Photo & Video.
2. Scope of Services:Utah Valley Photo & Video agrees to provide professional real estate photography services as specified in the agreed-upon package. This includes capturing high-quality images of the property, editing, and delivering the final photographs within the stipulated timeframe.
3. Property Access:Clients are responsible for ensuring timely and secure access to the property for our photographers. Any delays or issues related to access that result in additional costs will be the client's responsibility.
4. Image Rights and Usage:Upon full payment, clients receive a non-exclusive license to use the photographs for marketing purposes related to the specified property. Utah Valley Photo & Video retains the copyright to all images and may use them for promotional purposes.
5. Payment Terms:Clients agree to the payment terms specified in the invoice. A deposit may be required to secure services, with the balance due upon completion of the photography session. Late payments may incur additional charges.
6. Cancellation Policy:Cancellations made less than 48 hours before the scheduled photography session may be subject to a cancellation fee. In the event of inclement weather or unforeseen circumstances, Utah Valley Photo & Video will work with the client to reschedule.
7. Client Cooperation:Clients agree to cooperate during the photography session, ensuring the property is prepared and staged appropriately. Failure to do so may impact the quality of the final photographs.
8. Image Delivery:Final edited photographs will be delivered electronically to the client within the agreed-upon timeframe. Any specific requests for expedited delivery may be subject to additional charges.
9. Quality Assurance:Utah Valley Photo & Video strives for excellence in every project. If the client is dissatisfied with the delivered photographs, Utah Valley Photo & Video will work to address concerns and, if necessary, provide a reshoot at its discretion.
10. Liability:While Utah Valley Photo & Video takes every precaution to ensure the safety of equipment and personnel, clients are responsible for the safety of their property during the photography session. Utah Valley Photo & Video is not liable for any damages or injuries incurred during the photography session.
By engaging Utah Valley Photo & Video for real estate photography services, clients acknowledge and agree to these terms and conditions.
Utah Valley Photo & Video Return and Refund Policy
At Utah Valley Photo & Video, we are committed to providing exceptional real estate photography services. If, for any reason, you are not satisfied with our services, please review our Return and Refund Policy outlined below:
1. Refund Eligibility:Refunds may be considered under the following circumstances:
2. Refund Process:To initiate a refund request, clients must contact Utah Valley Photo & Video within seven (7) days of receiving the final photographs. Refund requests should be submitted in writing to [contact email/phone]. Our team will review the request and respond within a reasonable timeframe.
3. Refund Approval:Refunds are subject to approval by Utah Valley Photo & Video. Approval will be based on the merit of the client's concerns and whether they align with the terms and conditions of the initial agreement.
4. Reshoot Option:In cases where the client expresses dissatisfaction with the quality of photographs, Utah Valley Photo & Video may, at its discretion, offer a reshoot as an alternative to a refund.
5. Non-Refundable Deposits:Deposits paid to secure services are non-refundable unless Utah Valley Photo & Video is unable to fulfill the agreed-upon services due to unforeseen circumstances.
6. Payment Reversals:Refunds, if approved, will be processed using the same payment method used for the initial transaction. Clients should allow for a reasonable processing time for the refund to be reflected in their account.
7. Contact Information:For all refund-related inquiries, please contact Utah Valley Photo & Video at [contact email/phone].
Note:
By engaging Utah Valley Photo & Video for real estate photography services, clients acknowledge and agree to this Return and Refund Policy.
Utah Valley Photo & Video
Herriman UT 84096
Copyright © 2024 Utah Valley Photo & Video - All Rights Reserved.
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